1. Introduction

Welcome to Pansari Shop PK (https://pansarishop.pk/). We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how your personal information is collected, used, shared, and protected when you visit our website or make a purchase from us.

By accessing and using our website, you signify your acceptance of this policy and consent to the collection and use of your information in accordance with its terms. If you do not agree with this policy, please do not use our website.

2. Information We Collect

To provide you with a seamless shopping experience, we collect various types of information. This information is categorized as follows:

A. Personal Information You Provide to Us: This is data you voluntarily provide when you create an account, place an order, or contact us.

  • Identity & Contact Data: Includes your full name, email address, and phone number.
  • Billing & Shipping Data: Includes your billing address, shipping address, and contact details for delivery purposes.
  • Account Data: If you register an account, this includes your username, password, and order history.

B. Information We Collect Automatically (Technical Data):

This is data automatically collected from your device when you interact with our website.

  • Device & Browser Data: Includes your IP address, browser type and version, operating system, and device type.
  • Usage Data: Includes information about how you navigate our site, such as the pages you view, the time you spend on each page, the products you browse, and referral sources.

C. Cookies and Tracking Technologies:

Our website uses “cookies” to enhance your user experience. Cookies are small data files stored on your device’s browser. We use them to:

  • Remember your preferences and settings.
  • Keep items in your shopping cart.
  • Understand website traffic and user behavior for analytical purposes.
  • Improve our website’s functionality and performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

We use the information we collect for several key purposes:

  • To Fulfill Your Orders: To process your payments, manage your orders, and arrange for shipping and delivery.
  • To Provide Customer Support: To respond to your inquiries, requests, and provide you with assistance.
  • To Personalize Your Experience: To understand our customer demographics and tailor our website content and product offerings to your interests.
  • To Improve Our Website and Services: To analyze user feedback and behavior, enabling us to enhance our website design, products, and overall customer experience.
  • For Communication: To send you important information regarding your orders, such as confirmations and shipping updates. With your explicit consent, we may also send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of these marketing communications at any time.

4. How We Protect Your Information

The security of your data is our top priority. We implement a variety of industry-standard security measures to maintain the safety of your personal information:

  • We use Secure Socket Layer (SSL) technology to encrypt sensitive information, such as personal details and transaction data, during transmission.
  • We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
  • Payment Security: We do not store, hold, or process any credit/debit card information. All payment transactions are processed through secure, PCI-compliant third-party payment gateways.

5. Sharing Your Personal Information

We believe in maintaining your trust. We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following limited circumstances:

  • With Third-Party Service Providers: We share information with trusted partners who perform essential services on our behalf, such as courier companies (for delivering your orders) and payment processors (for securely handling your payments). These partners are only provided with the information necessary to perform their specific functions.
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Your Rights and Choices

You have control over your personal information. Your rights include:

  • Right to Access and Update: You can review and update your account information at any time by logging into your account.
  • Right to Opt-Out: You can unsubscribe from our marketing email list at any time by clicking the “unsubscribe” link provided in every promotional email.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

Pansari Shop PK reserves the right to update this privacy policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please do not hesitate to contact us.

Pansari Shop PK Email: contact@pansarishop.pk Website Contact Page: https://pansarishop.pk/contact-us